What does the Claim process typically start with after a loss is experienced?

• A. The insurer conducting an investigation
• B. The policyholder filing a claim
• C. The adjuster visiting the site of loss
• D. The issuance of a settlement offer

Answer: (B)

The claim process typically begins with the policyholder filing a claim after experiencing a loss. This initial step is crucial because it formally notifies the insurance company of the incident and provides them with the necessary information to begin processing the claim. The policyholder usually submits a claim form or communicates details about the loss to the insurer, including specifics such as the date of the incident, description of the damages, and any relevant supporting documentation.

Once the claim is filed, the insurance company can then move forward with subsequent steps, such as investigating the claim, assessing the damages, and determining coverage. This foundational step ensures that the insurer has a record of the loss and can start evaluating the claim based on the terms outlined in the insurance policy.